Xtend Call Center


Xtend Call Center Solutions easily integrates with external CRM for enhancing reporting capability. Through CRM integration, agents are able to respond faster to queries of customers without the manual effort of searching, retrieving and cross-verifying the data. They can quickly access information and immediately address the concerns in an efficient way. As the agents could deliver clear information, it results in enhanced customer experience and increased operational efficiency in the call center.

Xtend Call Center supports integration with different CRM software solutions. For providing more insights into the CRM integration, complete steps of integration with ZOHO is included here, click the link given below to understand the integration of Xtend Call Center Solution with ZOHO.

CRM Integration with ZOHO - Setup Guide