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Our main goal is customer satisfaction and we put our best efforts to deliver excellent service to our customers. Whether it is to choose the most cost-effective and affordable voice logging solution or you need to know about the port upgradation or integration of our IVR development toolkit with the voice cards, we will support you to get the right answer.

Xtend has extensive help services available for customers. In some cases, where issues need to be resolved over the phone or you want to speak to the related department personnel we provide the contact details to you. Our product support pages are packed with information to help you learn to use Xtend products and resolve issues.

Click on the Xtend product below to visit its product support page or fill up the Online Customer Support Form given below. Each product support page contains FAQs, Knowledge Base comprising of technical manuals, e-mail/phone contact details and much more for further assistance.

Product Support

Support Page for Xtend Voice Logger Support Page for Xtend IVR Support Page for Xtend Outbound Dialer
Support Page for Xtend Call Center Support Page for Xtend Call Billing
Xtend Remote Support
Download Xtend Remote Support
5.83 MB
To get remote assistance from our Technical Support team, download the Xtend Remote Support Ver. 9 and run the "exe" in your system.

We provide excellent support service to our customers and this helps us to bring our clients more closer to us. If you are facing any problem while installation or configuration, our dedicated support team will help you resolving the issue.

For technical assistance dial +91-484-3066099/+91-484-4363399 or send an e-mail to

Office Hours

9.30 am to 7.30 pm (IST) Monday - Saturday.       Click here for Holiday List 2020

Holiday List 2020

Xtend Support Center would be working with reduced staff strength on the following festival holidays.

  • 26th January (Sunday) - Republic Day
  • 29th August (Saturday) - Muharram*
  • 21st February (Friday) - Sivarathri
  • 31st August (Monday) - Thiruvonam
  • 10th April (Friday) - Good Friday
  • 01st September (Tuesday) - Third Onam
  • 14th April (Tuesday) - Vishu
  • 02nd October (Friday) - Gandhi Jayanti
  • 01st May (Friday) - May Day
  • 26th October (Monday)- Vijayadasami
  • 31st July (Friday) - Id-ul-Ad'ha (Bakrid)*
  • 25th December (Friday) - Christmas
  • 15th August (Saturday) - Independence Day

*Subject to change depending on the sighting of the moon.


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