Xtend Call Billing

Dashboard with Real Time Graphical Charts

Instantly analyse call charges through dashboard. Graphical representation of extensions along with call costs and group-wise representation is made available. Dashboard layout shows total call count, incoming connected calls, incoming missed calls, outgoing connected calls, outgoing failed calls and the cost. Search option is present in the dashboard to get reports based on calls made today, this week, present month and year.

Multi Colour Theme For Viewing Interface

User can select the colour for viewing the call billing interface. An ultimate list of colour options are available. Choosing the right colour helps user to be more comfortable while using the interface.

Local/STD/ISD and Inter/Intra Call Billing Details

Retrieve call billing details of incoming/outgoing calls happening in an organisation along with the total call count. Displays detailed billing details corresponding to the area/location. User can access information of billing using parameters such as trunk details, caller number, called number, call type, number type, country, status, duration and call cost.

Powerful Search Options

Utilise the powerful filter search capability to locate specific call records using SMDR parameters, configure and retrieve location-based service usage and get peak hour report with total count made during specific days.

Expensive Call List

View the list of calls for which charges incurred are on higher side. Evaluate, print reports and take proactive measures for optimising the call cost.

Peak Hour Statistics

Use the Peak Hour option present in the Billing Statistics menu to get the location-wise peak hour details by providing the extension number along with the peak hour date, time, call type and call status.

Total Expense Reports with Consumption Analysis

View the expense report based on the cost incurred for a specified date with total call count. Details corresponding to each type of call like internal, local landline, mobile and ISD can also be viewed along with the percentage of calls and cost.

View/Edit/Upload/Download Tariff

Set the tariff rates corresponding to each trunk or extension as per the service provider plan. Helps to compare and analyse the call tariff rates charged by different telecommunication operators.

Logs Complete Call Billing Details

Each record comprises of complete call details like the type of call (incoming/outgoing), date, time and duration of the call, caller's phone number, dialed phone number and much more.

Full-fledged Billing Reports

Call Billing System produces multiple reports which enable you to analyse calls and verify billing details. The reports include extension details, trunk details, call details (Type/Duration/Status/Cost) with most expensive calls.

Automatic Scheduled Backup of Billing Details

Take backup of the entire billing data to ensure the safety of critical data from being lost. Backup settings include area code, call costing details and tariff details.

Set Off Peak Days & Holiday Schedule

User can set the off peak week days and off peak holiday dates through the browser interface. Bill generation and reports shall be computed and displayed on the basis of values provided by the user.

Statistical Presentation

Shows the tabular and graphical representation of trunk-wise call statistics, call count, call summary, idle statistics etc. along with the facility to export and save the details. This provision gives an overview of the calls handled by the trunk and extension lines.

Grouping Extensions

Access the comprehensive search reports for extensions. Displays the billing report based on extension number from which call was dialed and then also displays the phone number to which it was transferred. Create, edit different groups with description and assign extension to each group. Add group members under each group to manage the calls effectively.

Conversion to PDF/CSV Format

All reports that are generated can be saved and downloaded in the most popular file formats CSV and PDF. Save for future reference and share it for evaluation purposes.

Area Search to Retrieve the Details

Helps to locate, search and retrieve report for a particular location/area based on the search parameters such as STD/Local areacode, type, area, location, district, state and country/region.

Call Recording

Call Recording is absolutely free on a single telephone line. The incoming or outgoing calls placed on the voice logged line are recorded and stored in the Call Billing System. Any mismatch found in the billing details of the logged channel can be easily analysed from the web interface by listening to the recorded call.